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Enterprise CRM Migration & Integration

March 2024 - September 2024

completed⭐ Featured

Large-scale Salesforce migration with custom integrations and data transformation

SalesforceJavaAWSPostgreSQL

Project Links

Project Overview

Led a comprehensive enterprise CRM migration project involving data transformation, custom Salesforce development, and integration with legacy systems. Managed the technical architecture and implementation for a major retail client.

Problem & Solution

🎯 Problem Solved

Legacy CRM system causing operational inefficiencies, data silos, and scalability issues for a rapidly growing retail business.

💡 Solution

Designed and implemented a modern Salesforce-based CRM with custom integrations, automated data migration pipelines, and real-time synchronization with existing systems.

🏆 Results & Impact

Reduced customer service response time by 40%
Improved data accuracy by 95%
Enabled real-time reporting and analytics
Streamlined sales processes across 3 regions

📊 Key Metrics

-40%

Response Time

Customer service improvement

95%

Data Accuracy

Reduction in data errors

2 weeks

Migration Time

Zero-downtime migration

Project Details

Category:enterprise

Priority:high

Duration:6 months

Published:October 2024